Know the Red Flags
Fraudsters can tap into your emotions and catch anyone off guard at times. Stop, Think, Verify!
If you are ever unsure, please call us at 610-326-3705.
RECEIVING A CALL OR TEXT
Have you received a call or text from someone claiming to be from Tri County Area FCU and asking to verify your personal account information? Don’t click any links in these text messages that claim to direct you to our website. The official Tri County Area FCU website address is: www.tcafcu.org.
We may contact you regarding an account issue or to ask if you made a particular transaction, but we will NEVER call or text you and ask for these things:
- Debit card Personal Identification Numbers (PIN)
- The CVV 3 digit security number on the back of your cards
- Online and Mobile Banking passwords
- One-time passcodes sent to you via text or phone
- Full account numbers
- Personal information like how long you have been a member, your online security question answers
Because of the increase in spoofed caller ID, it’s possible that the fraudsters may even appear to be calling you from a Tri County Area FCU phone number, however if you’re asked to provide any of the information above, you can be sure it’s a fraudster. Hang up right away. If you’re unsure, you can call us back at 610-326-3705.
CALLING TRI COUNTY AREA FCU
Calls you make to us are different than calls made to you. When you call us, we might ask you some verifying questions to ensure that we are speaking to the person you say you are. No one should ever call you asking the information above.
If you receive a phone call, text, or email asking any of these questions, it is best to end all communication. Instead, reach out directly to us at 610-326-3705 for assistance or to review any account concerns. If you feel you’ve been compromised, we recommend that you change your passwords for online/mobile banking and call us immediately.
For additional security, set up these services:
Card Controls
Manage when and how your debit cards are used. You can set up controls and alerts and have the ability to turn your cards on and off, all within the TCAFCU mobile app!
Credit Card Alerts
Manage your TCAFCU credit cards within the TCAFCU CC mobile app.
eStatements
A more secure way to receive your account statements delivered through mobile and online banking.
Other Common Scams to Watch Out For
Scammers use many different tactics beyond phone and text scams. Be aware of these common schemes:
Romance Scams
Scammers create fake profiles on dating sites or social media to build relationships and eventually ask for money.
Turnpike/Traffic Scams
Fraudulent messages claiming you owe tolls or traffic fines, often with urgent payment demands.
Government Imposter Scams
Scammers pretending to be from the IRS, Social Security Administration, or other agencies demanding immediate payment.
For comprehensive information about these and other scams, including how to protect yourself and report fraud, visit the Federal Trade Commission’s consumer protection resources at: consumer.ftc.gov/scams